FAQs

Are your products tested on animals? 

Our product is cruelty free and is not tested on animals  

 

What if my product is damaged or faulty? 

If your item is damaged or faulty, please can you fill in the online form on the ‘Contact Us’ page and we will assist you further  

 

What if my product hasn’t arrived for delivery?  

Please contact us via email info@oudbypre.com 

 

When will my order be despatched? 

If you order before 1pm it will be despatched on the same day 

 

What payment options do you offer? 

We accept Visa, Mastercard & ApplePay  

 

 

If you have any other questions please feel free to email us info@oudbypre.com